The Matias Wired Aluminum Keyboard is compatible with Mac OS X all the way back to version 10.6.8 (Snow Leopard). If you're running legacy software on older systems, this can be a lifesaver. Logitech Control Center for Macintosh OS X There are no Downloads for this Product. There are no FAQs for this Product. There are no Spare Parts available for this Product. Product Specific Phone Numbers. Main Phone Numbers. Was this article helpful? 0 out of 0 found this helpful. STILL NEED HELP? A generic keyboard, whether it's wired or wireless will connect with Mac without needing additional software. MacOS will automatically ask you to identify the new keyboard you've connected however, if it doesn't you can force it to recognize the new keyboard. Open System Preferences and select Keyboard. Click the Change Keyboard Type.
I have a MacBook Mac OSX version 10.4.11. According to the package of my wireless keyboard, version 10.4.10 or later are needed. However I already tried to pair the keyboard and all the functions work but I can't write with it!! No numbers and no letters!!! I've already tried it a thousand times but it doesn't work. Jan 19, 2021 The best compact keyboard for Mac is the Apple Magic Keyboard. This wireless model is native to Apple and works perfectly with macOS and iOS. It's built of rigid aluminum and doesn't show any signs of flex.
Your device isn't recognized by your Mac
Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.
Make sure that your wireless mouse, keyboard, or trackpad is turned on
The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.
The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.
When you turn these devices on, they appear as connected in Bluetooth preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.
Make sure that your device has been set up to work with your Mac
Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac.
Make sure that Bluetooth is turned on
Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu > System Preferences, then click Bluetooth. Make sure that Bluetooth is turned on.
Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.
| Bluetooth menu icon | Bluetooth status |
|---|---|
| Bluetooth is on, but no wireless devices are connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article. | |
| Bluetooth is on and at least one wireless device is connected. | |
| When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries. | |
| Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On. | |
| Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn't change, disconnect all USB devices and restart your Mac again. |
Make sure that your devices are charged
Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.
To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn't showing, make sure the device is turned using the steps outlined above.
Turn the device off and on
If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.
Your mouse or keyboard intermittently stops responding
- Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
- Check for wireless interference.
Your mouse doesn't scroll up or down or side to side
If you can't use your mouse to scroll through a web page or document, make sure that you're using the correct Multi-Touch gestures and have set up your scrolling speed preferences correctly.
Your mouse or trackpad doesn't track as expected
Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:
- Choose Apple menu > System Preferences, then click Mouse. Set the 'Tracking speed' slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves.
Learn more what to do if your trackpad isn't tracking correctly.
Your keyboard has one or more keys that don't respond
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose Apple menu > System Preferences, then click Keyboard.
- Click the Input Sources tab.
- Make sure that the keyboard language that you use is listed on the left side. If it's not, click the add button (+) and choose from the languages that appear.
- Select the 'Show Input menu in menu bar' checkbox.
- Click the Keyboard tab, then select 'Show keyboard and emoji viewers in menu bar' checkbox, if present.
- From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
- Type the key on the keyboard that doesn't respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.
If you enable the Mouse Keys feature, many keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left side, then then deselect the Enable Mouse Keys checkbox.
Hi Saint Anne,
Happy Thanksgiving Day! Since both of your wireless input devices are not working at the moment, do you have a wired mouse you can use to straighten this out? Ios apps for mac. Here are some troubleshooting steps to try:
Wireless Connection issue
Make sure Bluetooth is turned on
First, choose Apple () menu > System Preferences > Bluetooth and confirm that Bluetooth is turned ON.
The Bluetooth menu bar icon should turn:
- Black if Bluetooth is turned ON and no devices are connected.
- Light grey with three dots if Bluetooth is ON and at least one wireless device is connected.
- Light grey (or disappear completely) if Bluetooth is turned OFF, or if the iMac is unable to communicate with the Bluetooth module.
Refer to the Bluetooth Menu Icon table below for more information on determining the Bluetooth status. If the Bluetooth icon does not appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then attempt to turn Bluetooth ON again.
Bluetooth OFF
Bluetooth ON and connected to wireless device
| Bluetooth menu icon | Bluetooth status |
| Bluetooth turned on, but there are no devices connected to the Mac. See the 'Make sure the wireless mouse or keyboard is turned on' section of this article. | |
| Bluetooth turned on and at least one wireless device is connected. See the 'Make sure the wireless mouse or keyboard is turned on' section of this article. | |
| When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then replace the batteries. | |
| Bluetooth is off. Click the Bluetooth icon using a USB mouse and select 'Turn Bluetooth On'. Note: Mac OS X won't allow Bluetooth to be turned off unless a USB mouse is connected. | |
| Bluetooth offline. Restart your Mac. If the Bluetooth status doesn't change, disconnect all USB devices and restart your Mac again. |
Make sure the wireless mouse and keyboard are turned on.
Mouse
Keyboard
- Push and release the On/Off switch to turn on the Apple Wireless Keyboard.
- When your keyboard is on and paired, and the batteries are charged, the light will glow steadily for several seconds, then turn off.
- If your wireless keyboard isn't paired with your Mac, the indicator light will begin to blink. This indicates your keyboard is in discovery mode and ready to pair with your Mac.
- If the LED doesn't light up, remove the batteries to make sure they're good and that they're installed correctly.
Check preferences
From the Apple () menu, choose System Preferences, then choose Bluetooth from the View menu. The Bluetooth preferences pane will list the Bluetooth devices paired with the computer, the status of the devices (paired or connected), and whether Bluetooth power is on or not.
- Click the gear icon and choose 'Connect' to connect a device that is powered on.
- To set up a new device, click the + icon and follow the Bluetooth setup assistant.
If the Mouse System Preferences pane is open and no wired or wireless mouse is connected, your Mac will immediately start looking for a wireless mouse (with Mac OS X v10.6. For Mac OS X v10.5, the Setup Assistant should open).
Keyboard or mouse intermittently stops responding
Click the mouse
from the Apple (), then choose Mouse from the View menu. The battery level indicator is in the lower-left corner. Replace the batteries if they are low. Note: Choose Keyboard & Mouse from the View menu with Mac OS X v10.5. For more information on keyboard and mouse battery levels in Mac OS X v10.5, see Desktop computers: Troubleshooting wireless keyboard and mouse issues.
Press a key on the keyboard
- Press a key on the keyboard to reconnect it with your Mac. It may take a moment for the keyboard to respond.
- Check the battery level of the keyboard. Choose System Preferences
from the Apple (), then choose Keyboard from the View menu and select the Keyboard tab. The battery level indicator is in the lower-left corner. Replace the batteries if they are low.
Check for signal interference
- Wireless networks that operate on 2.4GHz may cause interference.
- Move cordless phone base stations, microwave ovens, and other 2.4GHz electrical devices away from the Mac if you suspect interference.
- Keep wireless devices within 10 meters (33 feet) of the Mac.
- Avoid putting metal objects between the device and the Mac.
Mouse doesn't scroll up or down or side to side
- For mice that have a scroll ball, refer to How to clean your Mighty Mouse.
- Check the Scrolling speed slide-control at the top, and make sure the 'Scroll' checkbox is checked.
- For scrolling side-to-side, make sure the application you're using supports side-to-side scrolling.
- Remember, scrolling is done with one finger, and navigating is done by swiping side-to-side with two fingers.
- Navigating moves from page to page in a document or internet browser unlike scrolling.
Mouse does not track as expected (jittery, jumpy, slow, fast).
The Apple Wireless Mouse can be used on most smooth surfaces, however if tracking issues occur try these options:
- Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if the tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
Mouse buttons do not work as expected.
Mac Os X Wireless Keyboard
The Mouse preference pane allows users to customize the mouse features to meet their needs.
- Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if the tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
Keyboard has one or more keys that do not respond.
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose System Preferences from the Apple () menu, then choose Language & Textfrom the View menu (or International from the View menu in Mac OS X v10.5 or earlier).
- Select Input Sources.
- Select the Keyboard & Character Viewer checkbox.
- Enable the input source for the keyboard layout you are testing by selecting the checkbox next to it.
- Make sure that 'Show Input menu in menu bar' is enabled.
- Choose Show Keyboard Viewer from the Input menu in the menu bar, as shown.
- The Keyboard Viewer shows the keyboard layout.
- Type the key on the keyboard that doesn't respond and observe whether the corresponding key highlights on the Keyboard Viewer. If it does, that particular key is functioning correctly. In the sample shown above the shift and command keys are being pressed.
- If the mouse keys feature in the Universal Access System Preferences pane is enabled, many of the keyboard keys may not respond as expected.
- Try starting up into single user mode to determine whether a software issue is causing the issue.
Learn more what to do if your trackpad isn't tracking correctly.
Your keyboard has one or more keys that don't respond
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose Apple menu > System Preferences, then click Keyboard.
- Click the Input Sources tab.
- Make sure that the keyboard language that you use is listed on the left side. If it's not, click the add button (+) and choose from the languages that appear.
- Select the 'Show Input menu in menu bar' checkbox.
- Click the Keyboard tab, then select 'Show keyboard and emoji viewers in menu bar' checkbox, if present.
- From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
- Type the key on the keyboard that doesn't respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.
If you enable the Mouse Keys feature, many keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left side, then then deselect the Enable Mouse Keys checkbox.
Hi Saint Anne,
Happy Thanksgiving Day! Since both of your wireless input devices are not working at the moment, do you have a wired mouse you can use to straighten this out? Ios apps for mac. Here are some troubleshooting steps to try:
Wireless Connection issue
Make sure Bluetooth is turned on
First, choose Apple () menu > System Preferences > Bluetooth and confirm that Bluetooth is turned ON.
The Bluetooth menu bar icon should turn:
- Black if Bluetooth is turned ON and no devices are connected.
- Light grey with three dots if Bluetooth is ON and at least one wireless device is connected.
- Light grey (or disappear completely) if Bluetooth is turned OFF, or if the iMac is unable to communicate with the Bluetooth module.
Refer to the Bluetooth Menu Icon table below for more information on determining the Bluetooth status. If the Bluetooth icon does not appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then attempt to turn Bluetooth ON again.
Bluetooth OFF
Bluetooth ON and connected to wireless device
| Bluetooth menu icon | Bluetooth status |
| Bluetooth turned on, but there are no devices connected to the Mac. See the 'Make sure the wireless mouse or keyboard is turned on' section of this article. | |
| Bluetooth turned on and at least one wireless device is connected. See the 'Make sure the wireless mouse or keyboard is turned on' section of this article. | |
| When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then replace the batteries. | |
| Bluetooth is off. Click the Bluetooth icon using a USB mouse and select 'Turn Bluetooth On'. Note: Mac OS X won't allow Bluetooth to be turned off unless a USB mouse is connected. | |
| Bluetooth offline. Restart your Mac. If the Bluetooth status doesn't change, disconnect all USB devices and restart your Mac again. |
Make sure the wireless mouse and keyboard are turned on.
Mouse
Keyboard
- Push and release the On/Off switch to turn on the Apple Wireless Keyboard.
- When your keyboard is on and paired, and the batteries are charged, the light will glow steadily for several seconds, then turn off.
- If your wireless keyboard isn't paired with your Mac, the indicator light will begin to blink. This indicates your keyboard is in discovery mode and ready to pair with your Mac.
- If the LED doesn't light up, remove the batteries to make sure they're good and that they're installed correctly.
Check preferences
From the Apple () menu, choose System Preferences, then choose Bluetooth from the View menu. The Bluetooth preferences pane will list the Bluetooth devices paired with the computer, the status of the devices (paired or connected), and whether Bluetooth power is on or not.
- Click the gear icon and choose 'Connect' to connect a device that is powered on.
- To set up a new device, click the + icon and follow the Bluetooth setup assistant.
If the Mouse System Preferences pane is open and no wired or wireless mouse is connected, your Mac will immediately start looking for a wireless mouse (with Mac OS X v10.6. For Mac OS X v10.5, the Setup Assistant should open).
Keyboard or mouse intermittently stops responding
Click the mouse
from the Apple (), then choose Mouse from the View menu. The battery level indicator is in the lower-left corner. Replace the batteries if they are low. Note: Choose Keyboard & Mouse from the View menu with Mac OS X v10.5. For more information on keyboard and mouse battery levels in Mac OS X v10.5, see Desktop computers: Troubleshooting wireless keyboard and mouse issues.
Press a key on the keyboard
- Press a key on the keyboard to reconnect it with your Mac. It may take a moment for the keyboard to respond.
- Check the battery level of the keyboard. Choose System Preferences
from the Apple (), then choose Keyboard from the View menu and select the Keyboard tab. The battery level indicator is in the lower-left corner. Replace the batteries if they are low.
Check for signal interference
- Wireless networks that operate on 2.4GHz may cause interference.
- Move cordless phone base stations, microwave ovens, and other 2.4GHz electrical devices away from the Mac if you suspect interference.
- Keep wireless devices within 10 meters (33 feet) of the Mac.
- Avoid putting metal objects between the device and the Mac.
Mouse doesn't scroll up or down or side to side
- For mice that have a scroll ball, refer to How to clean your Mighty Mouse.
- Check the Scrolling speed slide-control at the top, and make sure the 'Scroll' checkbox is checked.
- For scrolling side-to-side, make sure the application you're using supports side-to-side scrolling.
- Remember, scrolling is done with one finger, and navigating is done by swiping side-to-side with two fingers.
- Navigating moves from page to page in a document or internet browser unlike scrolling.
Mouse does not track as expected (jittery, jumpy, slow, fast).
The Apple Wireless Mouse can be used on most smooth surfaces, however if tracking issues occur try these options:
- Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if the tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
Mouse buttons do not work as expected.
Mac Os X Wireless Keyboard
The Mouse preference pane allows users to customize the mouse features to meet their needs.
- Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if the tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
Keyboard has one or more keys that do not respond.
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose System Preferences from the Apple () menu, then choose Language & Textfrom the View menu (or International from the View menu in Mac OS X v10.5 or earlier).
- Select Input Sources.
- Select the Keyboard & Character Viewer checkbox.
- Enable the input source for the keyboard layout you are testing by selecting the checkbox next to it.
- Make sure that 'Show Input menu in menu bar' is enabled.
- Choose Show Keyboard Viewer from the Input menu in the menu bar, as shown.
- The Keyboard Viewer shows the keyboard layout.
- Type the key on the keyboard that doesn't respond and observe whether the corresponding key highlights on the Keyboard Viewer. If it does, that particular key is functioning correctly. In the sample shown above the shift and command keys are being pressed.
- If the mouse keys feature in the Universal Access System Preferences pane is enabled, many of the keyboard keys may not respond as expected.
- Try starting up into single user mode to determine whether a software issue is causing the issue.
Erase mac high sierra.
Cheers,
Judy
Mac Os X Wireless Keyboard Mouse Combo
Nov 27, 2014 10:21 AM
